At Dpparel.com, customer satisfaction is our priority. This policy explains the terms for returns and refunds.
Eligibility for Returns
Products are eligible for return within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags and packaging.
Non-Returnable Items
Certain items such as innerwear, accessories, and items purchased on sale or clearance may not be eligible for return.
Return Process
To initiate a return, please contact our customer support with your order details. Returns without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping charges unless the product is damaged, defective, or incorrect.
Refund Process
Once the returned product is received and inspected, refunds will be processed within 5–7 business days.
Mode of Refund
Refunds will be issued to the original payment method used at the time of purchase.
Damaged or Incorrect Products
If you receive a damaged or wrong item, please inform us within 48 hours of delivery with supporting images.
Exchange Policy
Exchanges are subject to product availability and may take additional processing time.
Cancellation Policy
Orders can be cancelled within 12 hours of placement or before shipment, whichever is earlier.
Changes to Policy
Dpparel.com reserves the right to update this policy at any time without prior notice.
Contact Information
For return or refund-related queries, please contact us:
Phone: 9026425281
Email: info@dpparel.com
Website: Dpparel.com
